Terms &
Conditions.

  • Classes are paid for per term.
  • This may be rebateable through your private health fund and claiming must occur at the completion of your term. All classes are taught by a physiotherapist and rebates fall under your physiotherapy cover.
  • You will be issued with a receipt on full payment at the beginning of term and this is to be kept for the purpose of claiming.
  • Full payment is required prior to commencement of the term to secure your place in the class.
  • Terms cannot be reduced from the designated number of weeks (usually 10 weeks) for the purpose of reducing fees.
  • Payment may be made by cash, cheque or bank transfer. Cheques to made out to "The Fix Program". Bank details will be outlined in your class enrolment email.
  • Classes must be taken on the days and times enrolled, unless additional make up classes are pre-arranged with Fix staff.
  • If a class is missed, a make-up class must be made within the term. After this, the class is forfeited.
  • Missed classes cannot be refunded or carried over into the following term.
  • A make-up class week is also offered in week 11 of term. A few classes from the timetable will be on offer to those who need to make up a session for any missed throughout the term.
  • Please notify Fix staff as early as possible if you are unable to attend your class.
  • The Fix Program reserves the right to change or cancel a class if necessary and apologise for the inconvenience.